Scan'R

Augmented Reality Product Showcase

Transforming the customer experience in car dealership

Mobile AR application that overlays key information about Renault vehicles to enhance the customer journey.

4
Categories: powertrain, comfort, safety, and technology
+20%
Increase in vehicle test drives

The Scan'R application transforms the visit to the dealership into an immersive experience, strengthening customer interest and engagement.

Sandrine Dos Santos
Customer Experience Manager
01

Context

Renault, a global leader in the automotive industry, aimed to enhance the showroom experience for customers.

The goal was to enable visitors to autonomously explore the vehicle's features or to engage with a sales advisor during a test drive, making the interaction more dynamic and informative.

02

Solution

Conseil 3D designed and developed Scan'R, a mobile augmented reality application.

By pointing their smartphone at a vehicle, users can:

  • View detailed information about powertrain, comfort, safety, and onboard technologies
  • Make visible technical elements
  • Experience technological advancements through captivating 3D animations and effects

These 3D elements, overlaid on the real vehicle, enhance sales advisors’ narratives while providing customers with an engaging and informative experience.

03

Results

Scan'R adds a new dimension to the showroom visit.

Renault now presents technical details in an accessible and captivating manner, creating stronger connections with customers and increasing their interest and engagement.

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